Urban & Beach Lifestyle Furniture goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993 (CGA). Full details of your consumer rights may be found at www.consumerprotection.govt.nz.
Warranty claims will only be upheld if the defect is not a result of normal wear and tear or a natural characteristic of the material used. The warranty does not cover furniture used in a commercial setting.
Our warranties against defects and remedies under these warranties are in addition to other rights and remedies of the purchaser under the CGA.
Please remember a lot of our wooden furniture in our main range is made from recycled timber or it is manufactured to look "aged or distressed". It will have naturally occurring blemishes that demonstrate its recycle nature. We do not hide this as we see it as proof of its past history and as giving these pieces the character they clearly have.
Protect your furniture at all times from direct sunlight and heat. Wood is a living product and will dry out and spilt if subjected to an overly dry or hot environment. Wood needs good ventilation and some humidity. Modern heating methods, (eg dehumidifiers, heaters etc) often product an unnaturally dry atmosphere. They Beach Lifestyle furniture can not take responsibility for furniture subject to such an environment.
Commercially dry clean.